Privacy Policy

INTRODUCTION

The company GEORGIOS KLOUVATOS-IOANNIS VARTHAKOURIS OE based in Athens Attica, 21 Antheon with PC 11143 and e-mail address info@planetflower.gr with a service hotline at 2102526617, created this website with the sole purpose of serving and informing its customers. Our website www.planetflower.gr is simple and user-friendly and has been designed to meet the specific needs of each user.

www.planetflower.gr considers your personal data a very serious matter and therefore complies with the current legislation of Law 2472/97 as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on protection of individuals against the processing of personal data and the free movement of such data (General Data Protection Regulation – GDPR).

www.planetflower.gr is committed to the full implementation of current legislation and European regulations taking into account the adoption of appropriate technical and organizational measures for the protection of personal data.

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www.planetflower.gr collects personal data of its visitors / users only when they provide them voluntarily in order to submit a question to the contact form.

Special care is taken for the data collected with the help of the Cookies files. Due to the frequent and rapid changes in technology as well as the corresponding efforts of the legislator to keep pace with these changes, www.planetflower.gr undertakes to inform you of any changes in the personal data management policy.

In case of disagreement of the visitor / user with this policy, he must stop and avoid browsing the website.

PRINCIPLES OF DATA KEEPING AND PROCESSING

www.planetflower.gr is committed to make every effort to preserve the personal character of your information. Therefore it may not transfer them to any third party (natural or legal) for any reason except as provided by law and exclusively to the competent authorities.

Minor visitors under the age of 16 have access to our services only with the consent of their parents or guardians, while in case of submission of personal data by minors below this limit, www.planetflower.gr will immediately delete all relevant information.

The visitor / user can at any time contact the administrators of the website at info@planetflower.gr to be informed if there is a file with his data, while he can change them and delete them from the lists whenever he wishes.

www.planetflower.gr maintains files with users’ personal data exclusively for communication purposes. In the context of the continuous improvement of its services and information, it may process, under strict conditions of confidentiality and anonymity, part or all of the data that you have submitted for statistical and financial reasons. In this case the data will be anonymized.

THE PERSONAL INFORMATION WHICH WE COLLECT

Information that is stored automatically – cookies

www.planetflower.gr uses “cookies” to facilitate the use of our website. Cookies are small data / text files stored on your computer’s hard drive by your browser and which are necessary for the use of our website.

We use cookies to better understand the use of our website and to offer you better navigation.

Cookies help us, for example, to determine if you have already visited a page on our website. Cookies can also tell us if you have visited our website in the past or if you are a new visitor.

The cookies we use do not store personal data or personal information capable of leading to the identification of the person to whom they relate and which have been collected in another way.

If you do not wish to collect information through cookies, please set up your web browser to delete all existing cookies from your computer hard drive, block all cookies in the future, and receive a warning before a cookie is saved.

NEWSLETTERS

www.planetflower.gr regularly sends newsletters to its registered users, depending on their interests.

We provide the Newsletter service to those visitors / users who wish it, after previously filling in a relevant form with their email and / or their name, if they want it and only then.

In this way, visitors / users subscribe to the Newsletter service without this meaning in any case that they acquire intellectual property rights, which in any case are protected by the relevant provisions of Greek law and international conventions and belong exclusively to the company.

In every newsletter that you receive through our automated platform, you have the opportunity to unsubscribe or update your personal information with a relevant link at the end of the e-mail.

www.planetflower.gr reserves the right to delete any recipient from the newsletter lists without justification.

The administrators of www.planetflower.gr make every effort for the smooth operation of the newsletters, however it is always possible for problems of a technical or organizational nature to occur.

For any issue that arises as well as for any relevant information regarding the operation of the newsletters, please contact us at info@planetflower.gr.

MESSAGES THROUGH CONTACT FORM

You can submit your message to www.planetflower.gr through the contact form.

By submitting your message through the contact form to www.planetflower.gr, you accept the present terms regarding the use of your personal data (name, email or telephone) by www.planetflower.gr.

By simply requesting through the form you do not subscribe to the Newsletter sending service unless you expressly request it.

www.planetflower.gr undertakes not to use this information for commercial purposes nor to transfer it to third parties.

IP ADDRESSES

Www.planetflower.gr can locate the IP address through which the computer or any other electronic device accesses the Internet and then the website of www.planetflower.gr, while this data is used for statistical purposes.

In cases where the browser requests permission to download your site from our website, this information is used to provide more personalized information.

In any case, your license may be revoked at any time by changing your browser settings.

If you choose not to provide this license, then you may not be able to access specific services of www.planetflower.gr.

HYPERLINKS

With the help of appropriate links within the website of www.planetflower.gr is provided the possibility of access to third party websites.

The placement of these links has been done with the sole purpose of facilitating visitors / users during their internet browsing.

It is in no way an indication of acceptance or approval of the content of the websites listed with a link.

Each link leads to a different website, the browsing of which is subject to the terms of use of this website.

www.planetflower.gr bears absolutely no responsibility for the content and the personal data management policy of the website that is listed with a link.

Access through the use of the provided links to the respective website takes place at the sole responsibility of the user.

STORAGE TIME OF YOUR DATA

The data provided by you will be kept / stored by us only for the period of time required for the fulfillment of the purpose for which you have communicated your data to us and in accordance with the applicable legal provisions.

If you have given us your details to answer any of your questions, we will keep them for twelve months from the time you sent us your request so that we can serve you more quickly in any of your next questions. Each time you submit a new query, a new retention period of twelve months will apply from the submission of our request.

If you have given us your express consent to the use of your personal data for advertising purposes (subscribe to the Newsletter), we will use your data for this purpose until you revoke your consent.

You can revoke your consent at any time with effect for the future.

CONTACT, REQUEST FOR INFORMATION, WITHDRAWAL OF CONSENT, DELETE

You may at any time, free of charge, object to the use of your personal data for the future, request the complete deletion of it, or request information about the data stored by us about your person or their correction.

If you are not satisfied with any aspect of the way we collect and use your data, you have the right to complain to the Personal Data Protection Authority, (www.dpa.gr, 1-3 Kifissias, PC 115 23, Athens, Call Center: + 30-210 6475600).

In any case we are at your disposal for any complaint you want to put first directly to us to resolve it.

You can send us an email with your request at info@planetflower.gr or use the general contact form of our website.

PERSONAL DATA SECURITY

www.planetflower.gr recognizes as an important issue the issue of data and transaction security and for this reason all the necessary technical and organizational security measures are taken and the most appropriate technical mechanisms of content protection are applied, in order to provide as much the safest possible environment for users, in accordance with the relevant legal provisions.

www.planetflower.gr protects visitors / users from any data interception with the encryption method.

Encryption is valid at all stages and all processes of transaction and sending of personal data-data.

Through its designers and managers, it takes every possible action towards the development, information and improvement of the provided services and the website in general.

However, there is always the possibility of errors / malfunctions / interruptions in the content of the website and / or the appearance of viruses or other malicious software (malware) either on the website or on its server.

UPDATE AND AMENDMENT

www.planetflower.gr reserves the right to modify / update individual parts of this Policy, without the obligation to inform you in advance. Please always read the Privacy Policy before using our website to be informed of the current version of the Policy, in case any modifications or updates have been made.

Last update of the Privacy and Personal Data Protection Policy: December 2020